Team

Lance Lipkus

OPERATING ADVISOR

Lance Lipkus is a professional operations leader with deep knowledge specializing in many verticals of business. He has worked for well-known companies such as American Express Business Travel, ADP, American Airlines, NCR, 1800Flowers to name a few.

Lance has expertise in optimization of Contact Centers, Workforce Management, BPO’s(outsourcing). RPA, AI, ML, Omni -Channel deployments and process mapping.

He attended Columbia University with a major in Industrial Engineering.

He is a certified in Six Sigma.

Lance currently lives in Northern Virginia near DC.